Check out our
FREQUENTLY ASKED QUESTIONS
How can I request a petition?
You can send us an email to info@hotelcadizbahia.com or call the hotel at 856 624 624 and choose option 2 (reception).
Can I reserve a room number?
This isn't possible. You can indicate your preference, but it's not guaranteed. You can email us at info@hotelcadizbahia.com or call the hotel at 856 624 624 and choose option 2 (reception).
Can I stay with a guide dog?
Yes, but you will need to present documentation at reception that proves you are a guide dog.
Are there any rooms that include parking?
Yeah. Junior Suite Mater, Junior Suite Deluxe and Junior Suite Premium.
What amenities are available in the rooms and studios?
Mixed gel (valid for gel and shampoo), conditioner, body lotion, sewing kit and shoe cleaner.
Are there bathrobes in the rooms?
No, only the Junior Suite and Superior Swim Up rooms have bathrobes.
Are there rooms with private pools?
No. We have rooms with semi-private pools: Swim-up and Superior Swim-up. The difference between them is that the Superior Swim-up rooms are located on the 3rd floor, have sea views, and are only open to guests over 18 years of age. The Swim-up rooms are located on the 2nd floor, have views of the hotel's interior (pool bar), and are open to guests under 18 years of age.
Can I reserve a table for lunch at the Pool Bar?
It's not possible. It's first come, first served.
Can I have breakfast in the room?
Yes, you would have to request breakfast room service and there would be an additional charge per person.
Do the rooms have a balcony?
All our rooms have a balcony.
Can I request a bathrobe?
No. We have pool towels available (€15 deposit per towel).
Are there family rooms?
Yes, with capacity for 5 adults. Reservations can only be made by phone at 856 624 624, choosing option 1 (reservations department) or option 2 (reception).
Is breakfast continental or buffet?
Buffet.
Do the rooms have bathtubs?
All rooms have a shower. A very few rooms have a bathtub, and they cannot be reserved. Rooms with bathtubs are available in the Standard and Junior Suite categories. No studios have bathtubs. You can indicate your preference, but it is not guaranteed. You can email us at info@hotelcadizbahia.com or call the hotel at 856 624 624 and choose option 2 (reception).
Do the rooms and apartments have showers?
Yes, all of them.
Can I reserve a table at the restaurant?
It's not possible. It's first come, first served.
What equipment do the rooms have?
All rooms have a free safe, minibar and hairdryer.
What equipment do the studios have?
They have a washing machine (detergent not included), microwave, blender, toaster, refrigerator, Tassimo capsule coffee machine (capsules not included), Italian coffee maker, ironing board and scrubbing kit.
Do all rooms have a balcony?
No, some rooms have terraces and others have balconies. All studios have windows.
Can I have breakfast before the restaurant opens?
Yes. We offer a cold breakfast or a packed lunch. You must inform reception the day before your departure before 9 p.m. After that time, we cannot guarantee this.
What is the largest room you have?
The Premium Junior Suite. Located on the 9th floor, it measures approximately 92 m². It has a shower but no bathtub. It consists of a double bed and a 1.60 m sofa bed. Maximum occupancy is 3 people.
Do you accept pets?
No.
Do you have half-board lunch?
No, but you can enjoy an à la carte lunch at our Pool Bar/Cafeteria (seasonal).
Do you have full board?
No, we offer half-board dinner (drinks not included), but you can enjoy lunch à la carte in our Pool Bar/Cafeteria (seasonal).
Is half board a buffet dinner?
Half Board: Buffet-style except in low season, when if the minimum number of diners required for a buffet is not reached, the service will be replaced by an à la carte menu served at the table.
Do you offer activities or excursions?
Our colleagues at Cityexpert offer multiple options: info@cityexpert.travel or 900 92 00 92
Do you offer activities or excursions?
We offer yoga sessions during high season and DJ events in our Sky Bar.
Are there gluten-free, vegan, or vegetarian options for breakfast?
We have options for vegans, vegetarians, and celiacs for breakfast.
Can I leave my luggage before check-in or after check-out?
Yes, we have a free luggage storage facility where you can store your luggage before check-in. Please inform the reception staff upon arrival.
Can I reserve a parking space?
It's not possible. Since it operates as a public parking lot, there is a daily turnover of vehicles from both guests and non-guests.
Is there a pool?
The hotel has a pool on the main floor. You can also use the three pools at the Hotel Tarifa Lances.
If I'm not staying but have lunch at the Pool Bar, can I use the pool?
No, the use of the pool and other facilities is for guests staying.
Do you provide pool/beach towels?
We offer a free pool towel service, managed with tokens handed in at reception.
How long does it take by bus from the hotel to the center?
About 10 minutes approximately.
Do you have a reduced mobility space?
Yeah.
How many spaces does the parking lot have?
236.
Can I leave my car in the parking lot after check-out?
You can leave your car in the garage for several days, by arranging it at reception.
Is it possible to walk to the center from the hotel?
Yes. It’s about a 40-minute walk.
How many electric charging spaces do you have?
6.
Do guests staying at the hotel have direct access to the parking lot?
There is an access door from inside the hotel to the parking lot. This door works with the room key.
What is the name of the beach in front of the hotel?
Victoria Beach.
Does the hotel have parking?
Yes, it operates as a public parking lot. Each time you enter and leave the parking lot, you will have to pay at the ticket machine for the time your vehicle has been parked.
Is there parking near the hotel?
Yes, there is public parking and blue and orange zones.
Is the parking covered?
Yes.
Does the hotel have parking?
Yes, it operates as a public parking lot. Each time you enter and leave the parking lot, you will have to pay at the ticket machine for the time your vehicle has been parked.
Is there a bus stop near the hotel?
Yes. To get downtown: line 1 and line 7.
Can I leave my car after checking out?
Yes, because it is a public parking lot and you will have to pay at the ticket machine for the time your car has been using the parking space.
Is the parking lot close to the hotel?
Yes, right next to the main entrance door.
Is there open-air parking?
No.
Is there public transportation near the hotel?
Yes, there is a bus stop a 1-minute walk away and a train station called “Estadio” a 10-minute walk away.
Is parking free or does it have an additional cost?
Parking has an additional cost of €15 per night.
How many floors does the hotel have?
The hotel has 9 floors.
Is there public transportation near the hotel?
We're close to the Tarifa bus station. Taxis can also be arranged from reception.
Do you have Wi-Fi? Is it free?
Yes, and no password is required. Log in to: CADIZBAHIA and register.
Is the parking lot close to the hotel entrance?
The parking access is located behind the main avenue with direct access to the hotel.
Can I go to the spa without staying at the hotel?
Yes. You can access the Thai Spa and El Beer Spa without staying at the hotel.
**Thai Spa**: Offers water circuits and relaxing massages. - Hours: 12:00 to 20:00 (reservation recommended). - Phone: (+34) 672 76 90 32 or ext. 4 from the hotel. - More info: [SPA & Wellness](https://www.hotelcadizbahia.com/spa--wellness.html).
**Beer Spa**: A unique experience with beer keg baths and unlimited draft. - Hours: Monday 11:00-15:00 and 16:00-21:00 | Saturday 11:00-21:00. - Phone: (+34) 856 624 624 (ext. 5). - More info: [Beer Spa](https://www.hotelcadizbahia.com/beer-spa.html).
Both spas have access rules (minimum age, flip-flops, etc.). Would you like to book or need more details?
*Note: Treatments are subject to an additional fee and do not include access to other hotel facilities.*
How much does the Spa cap cost?
The spa cap costs €3. Remember that access to the spa is an additional cost in addition to the cap.
Do you offer options for special diets (gluten-free, vegan, etc.)?
Yes, but we recommend that you inform the hotel of any allergies or intolerances before your arrival by contacting info@hotelcadizbahia.com or calling the hotel at 856 624 624 and choosing option 2 (reception).
Are there connecting rooms?
Yes, in both the Standard and Side Ocean View categories. You can email us at info@hotelcadizbahia.com or call the hotel at 856 624 624 and choose option 2 (reception).
Are there non-smoking rooms?
No, smoking is not permitted in the hotel, so we do not have non-smoking rooms. Smoking in the room will incur an additional cleaning fee of at least €200.
Do you offer airport shuttle service?
Our colleagues at Cityexpert offer multiple options: info@cityexpert.travel or 900 92 00 92
Do you offer room service?
Yes, we have room service from 8 a.m. to 11 p.m. (hours may vary)
Do the rooms have a minibar/coffee maker/hairdryer?
The rooms have a minibar and a hairdryer. Irons and ironing boards are available upon request at reception.
Is the minibar free?
The minibar is provided upon arrival as a courtesy. Refills are subject to a fee.
Do you have rooms adapted for people with reduced mobility?
Yes. The only rooms adapted for people with reduced mobility are the Standard category.
Do children stay free?
No, from 3 years old the child has a supplement.
Is there street parking near the hotel?
In the vicinity of the hotel, you can park for free in areas without yellow lines.
Do you have laundry service?
Yes. In the room you will find a laundry sheet with the prices and a bag. Please inform the reception.
Can I order a bouquet of flowers?
Yes, you must contact reception 10 days before your arrival at the hotel. This service must be paid for at the time of booking.
Can I hire a cake for a birthday?
Yes, you must contact reception 10 days before your arrival at the hotel. This service must be paid for at the time of booking.
Can I go to the Spa without a reservation?
Yes, but availability may not be available.
Do I need to make a reservation at the Thai Spa?
Yes, it works under reservation.
Can children use the Spa?
Yes, always accompanied by an adult. There is a children's timetable from 1:30 to 3:30 p.m. The tour lasts one hour.
What is the Beer Spa?
It is a combination of balneotherapy with the beneficial properties of beer.
How can I make my reservation at the Beer Spa?
Their direct telephone number is: 678 22 04 67 or by email to cadiz@beerspain.com.
What are the Thai Spa's hours?
From 12:00 to 20:00h.
Do you have a gym?
Yeah.
Do I need to make a reservation at the Beer Spa?
Yes, it works under reservation.
How long is the Spa circuit?
1 hour and 30 minutes.
Do you have a spa?
Yes, there are 2 Spa:
Thai Spa and Beer Spa **Thai Spa**: Offers water circuits and relaxing massages. - Hours: 12:00 PM to 8:00 PM (reservation recommended). - Phone: (+34) 672 76 90 32 or ext. 4 from the hotel. - More info: [SPA & Wellness](https://www.hotelcadizbahia.com/spa--wellness.html).
**Beer Spa**: A unique experience with beer keg baths and unlimited draft. - Hours: Monday 11:00-15:00 and 16:00-21:00 | Saturday 11:00-21:00. - Phone: (+34) 856 624 624 (ext. 5). - More info: [Beer Spa](https://www.hotelcadizbahia.com/beer-spa.html).
Both spas have access rules (minimum age, flip-flops, etc.). Would you like to book or need more details?
*Note: Treatments are subject to an additional fee and do not include access to other hotel facilities.*
Can I add the Spa to my room reservation?
Yes, and in this case, the price is lower. However, please note that the spa will be subject to the same conditions as the room rate you booked (for example, if you booked a non-refundable room, the spa would be subject to the same conditions).
What services does the Thai Spa offer?
Water circuit and massage.
Do you have a children's menu?
No.
Is there an option for a double bed or two single beds?
All standard rooms have two single beds measuring 0.90 x 1.80. The other room categories have queen-size beds measuring 1.80 x 2.00. The ground-floor studios all have two single beds. The studios have either a queen-size bed measuring 1.80 x 2.00 or two single beds measuring 0.90 x 1.80. The bed type can be requested, but it is not guaranteed.
Do you have luggage storage?
You can store your luggage in the free left-luggage office.
Can I order breakfast upon arrival?
Yes, during the check-in process.
Can a person who is not staying at the hotel have breakfast?
Yeah
Can I order dinner upon arrival?
Yes, during the check-in process.
Can I change dinner to lunch?
We do not have a lunch buffet.
In electrical charging, what is the price of a kilowatt?
The price is 0.30€.
Do you have everything included?
No. You can book room-only, breakfast-only, or half-board (drinks not included).
Are there permanent positions?
No, you can park in any free space.
Does the hotel have an electric charging area?
Yes, in our parking lot. Therefore, you'll have to pay at the ATM for the time your vehicle is parked in the electric charging space, plus the charge.